wholesale policy

we’re so glad you’re interested in becoming a stockist! please read our terms and policies thoroughly before placing your order. when you’re ready to place your order, email orders@apothicc.com to get started. if you need a line sheet, we’re happy to send one, just let us know. if you want it autographed, that’s extra.  

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the important stuff

here’s a quick list of the things you really need to know:

  • our minimum order it $150. how much? $150. in american dollars? $150.
  • our turnaround for every order is approximately one week.

read below for the entire list of wholesale policies

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order minimums

$150 per wholesale order

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placing an order

once you decide on which products you’d like to order, email orders@apothicc.com. we’ll review your order, make sure it meets the minimum, double check that we have all the information we need and then we’ll send over an invoice. 

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payment

all orders much be paid in full before they can be processed. (if we have previously agreed on another arrangement, wipe the sweat from your brow, this doesn’t apply to you.)

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shipping

shipping costs will be charged to your account at the time of order using the billing information provided. you will receive an invoice at that time reflecting the shipping costs. all orders will be shipped via USPS unless a shipping account number was provided. please notify us if you would like to pay for expedited shipping. apothicc is not responsible for any carrier delays. the retailer is responsible for covering any duties or customs fees associated with international orders. 

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delivery

if you live locally (Austin, Texas), we are happy to deliver to you. please let us know at the time your order is placed and we’ll gas up the apothicc-mobile.

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turnaround time 

once order payment has been submitted, please allow approximately one week for your order to be processed and shipped.

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cancellations, returns + exchanges

we request that all cancellations or changes to orders be submitted via email within 24 hours. cancellations, returns or reductions to an order will incur a 15% restocking fee. used and opened items cannot be returned or exchanged. 

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comments + questions

if you have any questions regarding our wholesale process or if there’s anything we can do to improve your experience, don’t hesitate to reach out at janice@apothicc.com